Can't print: first checks

Reference only. Follow your organization's IT policies and change process. Each step links its official vendor source.

Windows

1. Physical: Printer on, paper/toner, no error on its panel, cable or Wi-Fi connected.
2. Network: For a network printer: can the PC reach its IP address? ping <printer IP> Replies = reachable. No reply = network, wrong IP, or printer offline. source
3. Local config: Correct printer selected? Queue stuck? Try another app. source
4. Vendor guide: Microsoft's printer troubleshooting steps source

Mac

1. Vendor guide: Apple: Solve printing problems on Mac (reset printing system is a last resort) source

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